Frequently Asked Questions (FAQ)​

We prioritize your payment security by offering multiple secure payment options including encrypted online transfers and cash payments at our local offices. For any concerns reqarding payment safety, our local offices provide immediate support and resolution.

Our commitment to post-service excellence is demonstrated through our local engineering teams, who are equipped to handle the installation of your equipment and provide continuous technical support. whether it's troubleshooting or reqular maintenance, our engineers ensure your equipment operates smoothly and efficiently.

We offer flexible warranty periods ranging from i to 3 years, tailored to different types of equipment. Before finalizing your purchase, our sales team will provide detailed information about the warranty terms applicable to your selected products, ensuring you have complete peace of mind regarding your investment.

We partner with renowned chinese manufacturers such as Mindray, sonoscape, and Edan, among others. This collaboration ensures that we deliver only the best medical equipment, known for their reliability and advanced technology, to our global customers.

we combine production and distribution to offer a comprehensive range of medical equipment. our dual approach enables us to provide high-quality products directly from factories at competitive prices, along with localized support to meet your specific needs efficiently.

Our streamlined order process begins with you sending an inquiry and receiving a detailed quotation. Upon paying the deposit, we initiate production. once the product is ready, it undergoes rigorous inspection. After the final balance payment, we arrange shipping. Post-delivery, our team assists with installation and provides continuous support to ensure optimal functionality.

We hold inventory in multiple countries to facilitate quick and efficient deliveries. our sales team can provide detailed information about the availability of specific products in your country, helping you make informed purchasing decisions

We maintain a global presence with offices and representatives in various countries enabling us to provide prompt local support and service. Please contact us to learn more about our presence in your specific region and how we can assist you locally.

We offer comprehensive training programs to ensure you and your team are proficient in using our equipment. Access our latest training resources on our website. YouTube and Facebook pages. These include video tutorials, detailed quides, and interactive sessions tailored to enhance your operational efficiency.

We offer flexible shipping options to meet your needs. You can choose sea freight, which typically takes 1-5 months, or opt for faster air freight, taking 5-10 days. our sales representatives will help you select the best shipping method based on your timeline and budget, ensuring a smooth delivery process.